Agente de servicio al cliente PT JFK
avianca New York, NY
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avianca New York, NY
avianca New York, NY
1 week ago 79 applicants
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Juliana Velásquez Echeverri
Juliana Velásquez Echeverri
Talent Acquisition | Human Resources | Employer branding | People & Culture
Despega hacia tu próximo destino
En Avianca sabemos que ¡VAMOS A GANAR! con personas talentosas, divertidas, que aprendan rápidamente, que se motivan frente a los retos y disfrutan trabajando en ambientes diversos e inclusivos.
Los desafíos de la industria aérea y los resultados que nos hemos propuesto alcanzar a 2025, son el escenario perfecto para quienes se hayan propuesto desarrollar nuevas capacidades, afinar sus fortalezas y hacer parte del orgullo de ser Avianca.
Estos son los detalles de la vacante que te ofrecemos para hacer parte de nuestro equipo:
Agente de Servicio al Cliente Part Time - JFK
Su objetivo es realizar y asegurar excelencia en el servicio, brindando un trato ágil y oportuno; con el fin de cumplir con los deberes y responsabilidades establecidos en los manuales operativos y del Sistema de Gestión Integral.
La agilidad, adaptabilidad y autonomía son fichas esenciales en este desafío, las responsabilidades son:
•Atender, orientar y direccionar al pasajero en cada punto de contacto, de acuerdo con lo establecido en los procedimientos; con el fin de garantizar que la operación de los vuelos se maneje de forma segura y así obtener calidad en el servicio.
•Asegurar un excelente servicio al cliente, a través de la satisfacción de las necesidades y requerimientos del mismo; con el fin de garantizar el mejoramiento continuo de la organización
•Apoyar al Supervisor, Agente Líder u otros colaboradores, en caso de retrasos, vuelos interrumpidos, sobreventa o cancelaciones, realizando las funciones que se le asignen; con el fin de garantizar el mejoramiento continuo de la organización.
Los requisitos convenientes para el cargo son:
- Formación académica: Highschool finalizado
- Experiencia laboral: experiencia en posiciones de servicio al cliente (deseable).
- Requisitos: flexibilidad de horarios y nocturnidad
- Idioma: inglés B2 intermedio
Ubicación: JFK International Airport, USA.
¿Quieres abordar?
-
Seniority level
Associate -
Employment type
Part-time -
Job function
Other, Administrative, and Customer Service -
Industries
Airlines and Aviation
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